Apple CEO Steve Jobs gave a presentation on Friday where he said that the reception issues of the iPhone 4 have been “blown way out of proportion. Still, he said that all owners will receive a free rubber bumper case to address the issue; everyone who has already bought a case will receive a refund.
“We’re not perfect; phones aren’t perfect,” Jobs said. “We want to make all our users happy.”
The iPhone 4 has already set Apple sales records, having sold 3 million units so far. Jobs called the phone “our best product ever despite the issues.
“It’s not like Apple has had its head in the sand on this,” Jobs said. “It’s only been 22 days.”
Despite the positive response from many users, the reception issues have been a sore spot, leading Consumer Reports to give the phone a “can’t recommend” rating. Apple responded with the presentation by Jobs, who noted that returns for the iPhone 4 have been just 1.7 percent and that the difference in dropped calls between the iPhone 4 and 3GS was less than one call per 100.
Source: CNN
