The customer journey is the complete sum of experiences that customers go through when interacting with your company and brand. Instead of looking at just a part of a transaction or experience, the customer journey documents the full experience of being a customer.
Recommended For You
Social Commerce At SXSW 2023: What Brands Can Learn From China
China has been at the forefront of social commerce, with companies like Alibaba, WeChat and Taobao…
SXSW: Despite Uncertainty, Marketers Have A Healthy Appetite For TikTok
Over a two-day period at the beginning of this year’s SXSW festival, TikTok held panels and…
New Data: New Investment Pours Into Gaming As Measurement Solutions Evolve
While global M&A activity slowed in 2022, VC still poured money into the gaming acquisitions as industry…
