The customer journey is the complete sum of experiences that customers go through when interacting with your company and brand. Instead of looking at just a part of a transaction or experience, the customer journey documents the full experience of being a customer.
Recommended For You
Glossier Names Kleo Mack Vice President Of Brand
This week in leadership updates, Glossier appoints Kleo Mack vice president of brand, Pizza Hut US…
What We’re Reading—Week Of March 28th
A rundown of the insights we’re sharing internally here at AList for the week of March…
TikTok’s New Tool Lets Brands Create Video Ads In Browser
This week in social media news, TikTok debuts a tool that lets brands creative native video…
