Street Fighter X Tekken has been excoriated by fans who were furious to find out that all of the planned DLC characters for the game are already on the disc. While there’s a lot of lingering resentment over this move (which was likely a result of simplifying things for online play when the characters do eventually release), Capcom does not feel like they’ve done wrong by their customers.
“At Capcom, we value our customers and make every effort to resolve customer complaints. We are sorry to hear that [censored] was so disappointed with the Street Fighter x Tekken game (‘SFxT‘), and would like to respond to his complaints,” said Capcom in response to Better Business Bureau complaints. “SFxT has an enormous amount of content, fully developed and available for play and enjoyment immediately on-disc. Given the 38 characters available for full play, as well as multiple play modes, SFxT provides great value for all players from day one. While Capcom is sorry that some of its fans are not happy about the chosen method of delivery for the DLC, we believe that this method will provide more flexible and efficient gameplay throughout the game’s lifecycle.”
“There is effectively no distinction between the DLC being ‘locked’ behind the disc and available for unlocking at a later date, or being available through a full download at a later date, other than delivery mechanism,” the statement continues.
Source: CinemaBlend
