The developers of Elder Scrolls Online have had to endure criticism from the devoted fanbase of the single-player games that spawned the franchise. Game director Matt Firor, far from biting back against the criticism, welcomes the feedback.
“Having been in MMOs for a very long time, I know and understand that community very well. And that is a very vocal community – a lot of the time vocal critics of what you’re doing,” said Firor. “But those people who take the time to pick your game apart, and sometimes they tell you things that you didn’t know was wrong with the game – those are the people you want playing your game, because they’re the people most invested in your game, because they care enough about it to complain.”
“The worst situation for a game community to be in is where no one posts on the boards because they don’t care,” he added. “If they post on the boards, they care. Even if they’re not being so polite about it. But that’s a fact of life: you’re an internet game, you’re on the internet, you have an internet community. And the internet community is always very vocal. So what you do is learn from it. You make sure you do the best job to deliver the best game that you can and then you go from there.”
Source: GameInformer
