Final Fantasy XIV launched to poor reviews and a concerned fanbase, which forced Square Enix to extend their trial for the game and replace the game’s director. Naoki Yoshida, the new director for the game, has both eyes open when it comes to player issues with Square Enix’s latest MMO.

XIV had many issues,” admitted Yoshida. “There was technology trouble, in-game trouble. The game at the time of release did not live up to expectations that players had of current generation MMOs. And Square Enix wasn’t working close enough with their user base. They weren’t working with them. It was pretty much by themselves. And so this whole change came about in order to address these issues.

Still, he thinks the game could recover in the long term, saying, “With FFXIV, operations and development are all funded 100 per cent by Square Enix, so as long as we decide to continue backing the project and we don’t give up, we can continue to provide things to the players, see what they want, then go back and retry things, redo things. Basically, it comes up to us. We’re not at the strings of the investors.”

Source: Gamasutra