A lot of brands like using Twitter when it comes to spreading the world about their products, but some of them are still hesitant, mainly due to concerns that they can’t quite convey their ads as effectively as they’d like. Fortunately, there’s a team for that.
Twitter’s Ross Hoffman, alongside his team, helps plan certain aspects of social media on the site. The team helps lay the groundwork for campaigns that in turn would help these companies “win the moment” with the right catchy message.
It looks like a simple marketing effort, but a lot of work goes into it, according to Hoffman, who recently spoke about it during a visit to Cannes. “Our mission here is to meet with our largest brand and agency partners for the week to talk about the second half of the year and talk about 2016 to get as upstream as possible,” he explained.
Hoffman is leading the drive when it comes to assisting brands to advertise on all of Twitter’s channels, including the short-form Vine video format, live streaming Periscope and autoplay. Niche, a recently formed creative agency that focuses on web celebrities, is also improved to an extent.
It’s all about the brands finding the right message, according to Hoffman. “They understand that they want to be on the platform but having the content strategy is something they look to us for,” he said. Brands usually point out something along the lines of “This is your product. Help us out.” In which Hoffman and his team oblige with a number of strategies.
One example of how a campaign can be effective on Twitter is with Coca-Coca’s recent stint, where personalized messages were sent via virtual bottles to users, as part of its “Share a Coke” campaign. “You see a Promoted Tweet with your name on it and you’re like, ‘Whoa, how does that work ” said Hoffman. It’s mainly through “serendipitous, cool moments for consumers with the brand, at scale.”
And it’s a practice that Facebook and Google are starting to take notice with, and perfect on their own – a job easier said than done considering their different formats.
As for other formats, like Periscope, there’s a lot of potential, as French-based telecom company Orange recently proved per the video below.