Apple has come under some heat for recording iPhone and iPad users location data on their devices. Apple has released a Q&A denying that personal locations were being tracked in response.

“Apple is not tracking the location of your iPhone,” said Apple in a statement. “Apple has never done so and has no plans to ever do so. Providing mobile users with fast and accurate location information while preserving their security and privacy has raised some very complex technical issues which are hard to communicate in a soundbite. Users are confused, partly because the creators of this new technology (including Apple) have not provided enough education about these issues to date.”

The information saved by iOS devices is what Wi-Fi hotspots and cellular towers are nearby, which is backed up by iTunes. While Apple says that the company can’t locate users with this info, they will stop backing up the iTunes database.

The next major iOS update by Apple will reduce the size of this database cached on the iPhone, and will delete the cache when Location Services is turned off. In the next major iOS software release the cache will also be encrypted on the iPhone, said the company.