Google Assistant will soon be able to place food and drink orders with brand partners like Starbucks, Domino’s Pizza, Dunkin’ Donuts and Panera.
During its annual I/O conference on Tuesday, Google announced several new updates to Google Assistant, including the ability to order food for pickup and delivery. These partnerships continue a growing trend of AI and Zero UI integration into the consumer experience.
Some partner restaurants including Starbucks and Panera have granted Google Assistant access to their third-party apps so that users place orders with a voice command. If you’re a creature of habit, Assistant will remember previous orders.
Google Assistant, including the AI found on Google Home devices, already communicates with multiple third-party apps like Domino’s Pizza and Dunkin’ Donuts with the command, “Hey Google, talk to [brand].” This new update will save time by recognizing a brand’s name in the command and speaking to the app directly such as “Hey Google, order my usual from Starbucks.”
Domino’s Pizza introduced ordering through Google Home back in 2016. In April, the company introduced “Dom,” an AI assistant that takes pizza orders over the phone.
Dunkin’ Donuts integrated Google Assistant into its mobile app beginning in March. Google did not specify how voice ordering updates might differ from its previous interactions, although the most likely answer is that consumers will be able to bypass the phrase “Hey Google, talk to Dunkin’.”
Google is also experimenting with Duplex—an Assistant skill that can place phone orders and make appointments with surprisingly human-like inflections.
Consumers will soon be able to use Google Assistant with more than just restaurants. Google’s AI can also speak with appliances connected to the Internet of Things.
Later this year, Google Assistant users will be able to control their Whirlpool smart appliances directly instead of asking Google to speak on their behalf. KitchenAid and Maytag brands—also owned by Whirlpool—will be enabled as well.
Additionally, Google Assistant is now live on LG’s AI TV lineup. Users can check the weather, ask questions and control home devices. Those with other Google Assistant devices can also send commands to the TV such as changing the channel or adjusting the volume.
Google I/O 2018 will continue through May 10.