Twitter Puts Tweets In Users’ Mouths

Twitter found itself in an embarrassing situation this week, for which it has now apologized. The social network posted an image of fake tweets on its blog to demonstrate users’ positive reactions to its new advertising opportunity, Amplify, according SFGate.

That might not have been such a big deal, except for one thing: the company used real Twitter users’ handles, profile pictures and all, to manufacture the fake tweets with zero approval from the unsuspecting Tweeters. Twitter showcased the tweets lauding the TV ads as an example of how brands can monitor consumer conversation about their broadcast spots.

“What is the song in the new @barristabar commercial I love it!!” said one of the examples, from user @Neil_Gottlieb.

“I wish I could make fancy lattes like in the @barristabar commercial,” read another, from@WilliamMazeo.

A third user, @subhash_tewari, was also used for a bogus quote.

Unsurprisingly, when SFGate contacted the users about their photos and handles being snagged to sell ads, Gottlieb and Mazeo weren’t pleased. In fact, Gottlieb is reportedly consulting an attorney.

Twitter’s official advertising account publicly apologized on Wednesday, but that doesn’t seem to be enough:

 

The blushed company has since removed the fake testimonials and put another apology at the top of its original blog post, reading:

“An earlier version of this blog post included an image with mock Tweets from real users of our platform. This was not OK. Once we became aware of this mistake we took it down immediately. We deeply apologize to the three users included in the earlier images.It’s unclear why those three users were selected to advertise the bogus tweets. None of them have particularly large followings or appear to be influential users. We’ve contacted Twitter for further explanation, and will update if we hear back.”

Source: SFGate

 

Chipotle Admits Twitter ‘Hack’ Was ‘Adventurrito’

Chipotle has admitted that the brand was behind the series of what seemed like strange tweets from a hacking last weekend, fessing up to Mashable.

On Sunday, their account @ChipotleTweets began posting odd messages such as “Find avocado store in Arvada, Colorado” and, “Hi sweetie, can you please pick up some lime, salt, and onions twitter.” Shortly after, a “Joe” from the company’s social management team posted a message that seemed to confirm a hack.

“Sorry all. We had a little problem with our account. But everything is back on track now!” the company posted.

Brand accounts getting hacked on Twitter seem to be frequent these days, and now apparently so are fake hacks orchestrated for publicity. Earlier this year, Burger King and Jeep both experienced real hackers taking over their Twitter accounts. Shortly afterwards, Viacom-owned networks MTV and BET pretended to be victims of hacks.

According to Chipotle’s admission, their “hacked” tweets were actually part of the restaurant chain’s “Adventurrito” promotion, a series of 20 puzzles in 20 days celebrating its 20th anniversary. The fake hacking puzzle was of course about the ingredients that go into guacamole.

“We thought that people would pay attention, that it would cut through people’s attention and make them talk, and it did that,” company spokesperson Chris Arnold told Mashable.

That, it did. According to Arnold, Chipotle’s Twitter account added more than 4,000 followers the day of the “hack,” compared to its normal rate of adding about 250 followers a day. And the tweets in question – which have not been deleted by the way – were retweeted about 12,000 times. By comparison, Chipotle’s Twitter account usually sees about 75 retweets per day.

Some social media and PR pundits are already mourning the loss of reliability that a brand can suffer by lying to its fans. What do you think of the marketing strategy?

Source: Ad Week

Brands Capitalize On The #RoyalBirth

When the newest member of the royal family was announced to the world, marketers were prepared. Within minutes of the announcement, brands across the industries, from Nintendo to Starbucks to Pampers, were ready with prepared tweets, photos and branded Instagram content.

Some were from companies that should be weighing in, either because of the products they provide or because of who their audiences are, others seemed to come across as forced. Here is a compilation of the best and the worst of real-time marketing:

The Wins:

1. Pampers

2. Oreo

 

 

3. Johnson & Johnsons

4. Coca-Cola

 

5. Magnum

 

The Fails:

1. Charman

 

2. Delta

 

3. Chobani

 

4. Nintendo

 

5. RegusUSA

 

6. Hostess Snacks

 

Source: Mashable

Hacker Spices Up Chipotle’s Twitter

Chipotle’s Twitter account Sunday was a stream of consciousness and a seemingly cryptic search for guacamole ingredients. The unusual tweets received more than 3,700 RTs in an hour, and while that’s nowhere near Burger King levels, some fun was had by at least one person.

 Let the weirdness begin: 

 

Maybe the community manager confused Twitter for Siri

 

 

 

 

 

Twitter knows the answer.

A spokesman for Chipotle says the situation is now under control, but did not respond to questions about whether the tweets were an accident, a publicity stunt, or if the account was actually hacked. They did email Mashable with an equally bizarre statement saying, “I’m glad no one went Anthony Weiner on us, but everything seems to be under control.”

 

Source: Huffington Post

Women Driving The Comic Con Conversation

A recent study administered by Networked Insights shows that women are driving the majority of social media conversation about this week’s Comic Con. While it’s often perceived that comic book fans are predominantly male (remember The Big Bang Theory episode about women in a comic book shop), the study seems to show a shift in industry standards, as well as how the fan convention has evolved over the years.

For the company’s study, Networked Insights analyzed more than 3.5 million conversations on social media, using their marketing analytical platform SocialSense.

The noteworthy takeaways from the study show that there has been a definite shift in audience for the wildly popular entertainment event. In total, there have been more than 3.5 million conversations surrounding Comic Con on social in the past month, 54 percent of those conversations are from women, while 46 percent are from men.

SDCC topics with strong female engagement include,The X-Files, Marvel’s S.H.I.E.L.D., and The Walking Dead. Most Comic Con fans are most excited about Captain America: The Winter Soldier, Divergent and the Veronica Mars movie.

There is a split between movies driven by strong social followings versus marketing pushes by the studios. Popular titles driven by significant organic social conversation are Catching Fire, Ender’s Game, The LEGO Movie, 300:  Rise of an Empire, The World’s End and the Veronica Mars movie. Titles being driven primarily by studio marketing include: Captain America: The Winter Soldier and The Amazing Spider Man 2.

What are you most looking forward to at Comic Con Share in the comments below! 

Source: Comicbook.com

 

Tweet Your Taglines For ‘Sharknado 2’

Less than a week after Sharknado debuted on the SyFy network and created a sea of buzz on Twitter, the company officially announced a sequel is in the works for 2014. And this time, the cable channel is looking to the quick wit users on Twitter to fish out a campy tagline for the movie.

“Enough said” was the punchy tagline for the original Sharknado, the cable disaster flick about a freak tornado which triggers scores of man-eating fish to rain down on the residents of Los Angeles. Flying sharks invade New York City will be the follow-up.

To participate, fans can tweet their suggestions to @SyfyMovies using #Sharknado, and Syfy will select the best submission. The sequel will also be produced by Los Angeles-based studio The Asylum. According to the New York Post, it will be set in New York City.

Syfy’s executive vice president of programming and original movies, Thomas Vitale seems to be taking initiative to further bridge the gap between online engagement and TV viewership with this new social initiative. It remains to be seen whether social media buzz translates into actual ratings, but if SyFy can get its online audience to actively participate in something as sexy as naming the next thriller, the chances of users tuning in can only increase.

“Every once in a while, there is a perfect storm — on television. The fans are clamoring for a sequel. Or perhaps it will be a prequel,” said Syfy’s executive vice president of programming and original movies, Thomas Vitale, in a statement. “What we can guarantee is that Sharknado 2 will be lots of fun.”

Here are some promising propositions from the Twittersphere:

 

The Syfy announcement is accompanied by the network’s trailer release for Ghost Shark, a plot where a dead shark seeks revenge on the entire human race.

The backstory: “When Ava’s father is brutally murdered, no one believes that the ghost shark got him — except the crazy lighthouse keeper Finch.”

If you doubted it could get any better than that, know that the leading role of Ava is played by an all-grown-up, bikini-wearing Mackenzie Rosman, who starred as Ruthie Camden in 7th Heaven.

Ghost Shark premieres August 22. Watch the awful trailer below:

Source: Business Insider 

Retail Brand Boldly Tweets About Trayvon Martin

Clothing brand The Illuminati, which themes itself as a conspiracy theorist brand, has been tweeting bluntly about the controversial trial of George Zimmerman, the man recently found not-guilty of murdering Florida teen Trayvon Martin.

The clothing brand caused a stir last Tuesday when it tweeted, “The Only Justice for Trayvon Martin is to take the Life of George Zimmerman. #EyeForanEye #ZimmermanTrial.”

The Washington Times published a screen shot of the tweet, which seemed to have called for the death of the former neighborhood watch leader.  The tweet has since been deleted, and a more controlled Illuminati tweet has since emerged, “We do not support any violence in reaction to the #ZimmermanVerdict however we do believe in #JusticeForTrayvon.”

Since the tail end of the trial, the brand, which has over one million followers on Twitter, has continued to tweet a stream of comments surrounding to the case.

The call for brands to be ‘more human’ could be what has recently seemed to spark the bolder social approach. For example, more and more brands are standing up for previously hands-off topics such as marriage equality (Ben & Jerry’s and Svedka) and peace between India and Pakistan (Coca Cola). But a controversial legal case that involves racial issues and murder That’s something most brands would avoid.  Then again this is the same company that posted the article “14 Conspiracy Theory Locations You Must Visit,” and sells t-shirts with slogans like “F*** the police.”

Despite the controversial social strategy, The Illuminati clearly knows its audience. The tweet about Trayvon garnered 1,410 retweets and 492 favorites according to Topsy.

Source: Digiday

 

‘Sharknado’ Creates Tidal Wave Across Twitter

Sharknado, Syfy’s latest guilty pleasure for the B-movie crowd, hit social media last week like, quite frankly, a swirling tornado of bloodthirsty sharks.

The show debuted at 9 p.m. EST last Thursday night. By 10:58 p.m., it peaked at over 5,000 tweets per minute according to Fox News. That’s an impressive nearly 80 tweets per second. That’s nowhere close to the record of more than 5,000 tweets per second set after Obama’s second presidential election win, but still a huge trending topic by the social network’s standards.

“It took a long time, and it was a lot of work from marketing and our press people to get people to understand that we know that you know that we know, that we want you to know that we know what we’re doing,” said Thomas Vitale, Syfy’s executive vice-president of programming.

It could have been because of this learning curve that previous SyFy movies in the same vein as to Sharknado, such as Sharktopus or Arachnoquake never managed to really capture the same amount of public attention. Vitale points to another possible factor – the fact that even a few years ago, social media didn’t have the power to make or break a movie.

“Now, it drives engagement”the median viewer age for Sharknado (46.8) was the network’s lowest for a movie since 2011’s Zombie Apocalypse, a feat that a network spokesperson attributes to Twitter”and helps the network gauge not just how many people are talking but what exactly they’re talking about and when.”

The combination of a ridiculous yet self-aware premise, visual effects that put Snakes on a Plane on par with Life of Pi, and its cast of D-list stars proved to be the perfect ingredients for Twitter.  The interest it captured ranged from a cult following, which the movie seemed to quickly acquire thanks to a trailer that went viral, to unflattering attention from either snarky film fans or people in the film industry.

Lost writer Damon Lindelof jokingly tweeted during the movie, “I am going to write the Sharknado sequel and I am going to do it before Shaknado is over.”

NBC chief White House correspondent Chuck Todd observed, “I follow about a thousand folks. Every one of them tweeting about SharkNado.”

TV performers chimed in as well.

“If Ian Zeiring is not in a shark movie. It’s not a good shark movie,” tweeted 30 Rock star Judah Friedlander.

Michael Chiklis, whose most recent vehicle Vegas was just canceled by CBS, tweeted, “Oh Godd**n it, now I want to see it too and then I’m gonna want to quit the business . . . again!”

Comedian Horatio Sanz tweeted something reminiscent of a monologue joke from his SNL days, “I wish I could join in on the shenanigans, But I had a cousin that was killed by a #Sharknado back in ’93.”

A brief glance at Twitter metrics via Topsy reveals just what a viral sensation Sharknado was in a 24-hour span, one that seemed to come out of nowhere.  A graph measuring mentions of the show last Thursday looks like Mt. Fuji’s profile.  The most popular link at the time of this writing had to do with a sequel being in the works.

It remains to be seen whether its social media buzz translates into actual ratings. A preliminary Nielsen report indicates that in this case it did not, but more will be known when the final report is out.

And if you missed it, enjoy the trailer and rest assured that SyFy will rerun it.

https://youtube.com/watch?v=iwsqFR5bh6Q

Source: LA Times

Social Media Reacts To GTA V (It Gets Weird)

Trailers are an intrinsic part of game advertising; some would even say the most important part. And if social media users’ reactions to Rockstar’s Grand Theft Auto V‘s gameplay trailer are any indication of the game’s future performance – it’s going to be one hell of a ride.

In fact, it was so good it made Hideo Kojima depressed. The nearly 5-minute long gameplay trailer full of criminal craziness dropped Tuesday and at the time of this writing has accrued over 90,000 mentions on Twitter, according to Topsy. What’s more, the trailer generated more than 4,500 YouTube comments (many of which revolved around masturbation – who knew self pleasure could be so closely aligned with gaming ). And being the strange beast that the internet is, somebody took those comments and put them over beautiful sunset photos to create the Tumblr Grand Theft Auto V Trailer Comments. Let’s just say, people of the interwebs got a little weird.

But with reason. The addition to the GTA franchise is the first since Grand Theft Auto IV back in 2008, making for the longest gap ever between games in the series. Fans were certainly bursting for another taste of the Los Santos mayhem.

Below are just few reactions our team got a kick out of:

https://vine.co/v/h7XFeQlzEze/embed/simple

 

 

 

 

Some of it got a little weird:

Why Users Won’t Like Your Facebook Page

Recently Facebook app developer Woobox illustrated the most common reasons users don’t embrace certain brand pages. What’s not to like about brands’ Facebook pages Apparently plenty that may not even be apparent to even the most seasoned of marketers.

Woobox found that only 34 percent of brands actually ask what types of content Facebook users are looking for. Other issues include clutter, a reluctance to be contacted, privacy concerns, and irrelevance. Readers: What are your reasons for not liking Facebook pages

Source: All Facebook