Report: Digital Ad Spend To Reach $520 Billion By 2023, Led by Google And Amazon

Total spend on digital advertising will reach $520 billion by 2023 compared to $294 billion in 2019. That’s according to a study conducted by Juniper Research, “Future Digital Advertising: Artificial Intelligence & Advertising Fraud 2019-2023.”

The predicted annual growth of 15 percent over the next five years will be a result of highly targeted artificial intelligence (AI)-based programmatic advertising and digital ads that include in-app, digital out-of-home (OOH) and over-the-top (OTT) television content. 

Amazon, whose ad revenues are expected to reach $40 billion in 2023, will see a growth of 470 percent from its 2018 ad revenues—per Juniper. The data reflects the fact that Amazon will capture eight percent of global digital ad spend by 2023. To drive that growth, Amazon will leverage its massive cache of consumer retail data, which is a major benefit to advertisers and direct-to-consumer (DTC) brands. Moreover, Amazon plans to heavily invest in machine learning to offer efficient targeting to advertisers and win over users from Google and Facebook.

Juniper’s findings also give a glimpse into Google’s ad revenue trajectory—by 2023, its ad revenues will exceed $230 billion. The research expects Google’s global market share of digital ad spend to fall one percent over the next four years as competing platforms such as Amazon and Baidu grow at a fast pace.

According to an eMarketer report, the combined share of Google and Facebook duopoly will drop in 2019 despite their revenue growth, while Amazon continues to take share from all players. Amazon’s share of the US digital ad market, eMarketer predicted, will swell to about nine percent in 2019.

Securing return on ad spend means companies must utilize contextual advertising traffic and machine learning. As a result, the data shows, 75 percent of global online and mobile ads are forecast to be delivered via AI-based programmatic advertising by 2023.

“Giving algorithms access to the vast amounts of data generated by advertising traffic, including purchasing habits, user buckets and geographical location, is critical to enabling advertisers to secure a return on their ad spend,” noted the report’s author Sam Barker.

Given Juniper’s findings, could Amazon finally be maturing? Interestingly, its 2019 first-quarter earnings offer insight into how that could be plausible. The results show that the company’s advertising revenue growth slowed, with revenues totaling $2.7 billion, compared to $3 billion the previous quarter and a consistent YoY growth in the past four quarters.

Gen Z Crave A Shopping Experience That Fuses Physical And Digital

Despite Gen Z’s penchant for technology and easy access to shopping online and via social channels like Instagram, the demographic is leading the return to brick and mortar. With a desire for experiential retail and personalized shopping, they are headed back into stores in far greater numbers than their Millenial peers—according to a new report by Ubimo.

The data suggests that the generation of true digital natives, who are expected to comprise 40 percent of all US consumers in 2020, isn’t necessarily looking to spend all their time in stores shopping. The data suggests they prefer supporting brands that fuse an interactive, in-store experience with convenient online shopping.

Given that 80 percent of Gen Z said they not only shop in store but actually look forward to it, immersive experiences for this generation are key for driving foot traffic. Almost two-thirds of Gen Z want to touch, feel and experience products before making a purchase. Additionally, 53 percent of Gen Z are willing to travel up to 30 minutes from home to pick up their purchase from a physical store—a sharp contrast to the instant gratification ethos Millennials live by.

Ubimo examined brick and mortar locations of four of the largest direct-to-consumer (DTC) digital native brands—Amazon’s 4-Star stores, Everlane, Casper and Warby Parker—and compared them to their traditional counterparts. All four brands saw an average of 45 percent lift—defined as the percentage of demographic compared to their percentage of the entire population—at stores among Gen Z shoppers while Millennials accounted for one percent of the lift. 

Digital-born brands are increasingly entering the physical retail space to attract Gen Z shoppers and thereby out-performing their older counterparts. Casper, for example, currently operates 20 locations and plans to open 200 more in the coming years. The company’s stores include an immersive set-up to showcase its mattresses in cozy cabins. The brand also operates The Dreamery in Manhattan, where visitors can take a 45-minute nap on a Casper mattress, accompanied by pajamas and refreshments, for a fee. Industry giant Mattress Firm attracts only 12 percent of the foot traffic that Casper stores do.

Similarly, fashion brand Everlane is targeting Gen Z through its physical presence as the store saw a 110 percent lift. Ubimo’s analysis found that Everlane shoppers also frequent Nike, H&M, and Adidas at notable rates.

The insights serve as a reminder to brands that neither digital nor brick and mortar practices alone will satisfy Gen Z’s unique shopping preferences. Marketers should utilize location intelligence and analyze the actions of their customers in physical stores to guide their business strategies. 

“Queer City,” Interactive Exhibit Honoring Stonewall Uprising Comes To NY In Partnership With WarnerMedia, P&G And BMW

WarnerMedia, in partnership with BMW of North America and Procter & Gamble, is holding a one-day, 5,000 square-foot interactive exhibit called “Queer City: A CNN Experience.” The exhibit is a celebration of Pride month and the 50th anniversary of the 1969 Stonewall Uprising, a confrontation between police and LGBT patrons of the bar in Greenwich Village.

Open to the public on June 27 at the Hudson Mercantile in New York, the exhibit illustrates what life was like for a queer person in New York City from 1940 through today. Nearly 300 artifacts will be on display to commemorate these human experiences throughout the decades, including personal photos and home videos, clothing, letters and journals, as well as historic Stonewall ephemera.

“We are proud to mark this important day with an experience that brings to life the real, human side of the LGBTQIA+ rights movement, beyond just the headlines. This partnership is more than just a one-day event; it’s about telling the story of the queer community and the people who have helped build it, along with their personal and intimate struggles and triumphs, throughout history,” said Michal Shapira, SVP content partnerships and Courageous Studios, WarnerMedia ad sales.

At the official WorldPride event, a 25-minute documentary, Out of the Shadows, will air during content breaks in the screening room. The film, produced by Courageous Studios and Procter & Gamble, shares the story of brave Procter & Gamble employees who persevered in the face of prejudice and hate in their fight for LGBTQIA+ rights within the company. Alongside, Procter & Gamble will run additional promotion of the film. 

“Their journey highlights how far we’ve come, but there is still more work to be done for equality. That is why P&G is partnering with Great Big Story to tell their story, so others can learn from our past to make a better future where everyone is valued, and everyone is included,” said Procter & Gamble chief diversity and inclusion officer Shelly McNamara. 

The exhibit will also include a screening room featuring films about WorldPride, Stonewall, and the history of marriage equality. Artifacts from each of the films will also be on display.

Attendees can enjoy a photo booth that is meant to encourage public displays of affection for all couples—an act that was at one time illegal for LGBTQIA. BMW, the photo booth’s sponsor, plans to run a spot across CNN linear, digital and social—developed with Courageous—commemorating the progress made by the LGBTQIA+ community over the past 50 years. 

Is “Direct-To-Consumer” A Bad Word?

The term “direct-to-consumer marketing” once conjured pictures of direct mail, billboards and late-night infomercials. Fast forward to today, where disruptor brands have found a match with “DTC,” approaching the tired model in new, fresh ways.

Still, the term “direct-to-consumer marketing,” has a dubious past and it’s one that can be difficult to shake off. So who’s excited to be part of the direct-to-consumer renaissance, and what’s the verdict on the loaded term?

From Unsavory To Sophisticated

Cheesy infomercials with actors hawking products that would quickly break upon arrival (no COD) used to rule the world of direct-to-consumer marketing. For decades, top-tier brands stayed far away from the term DTC. Today, the model has shifted from infomercials to Instagram posts and personalized podcast ads in place of commercial breaks. John Harrobin, CMO of audiobook app Audible, says the DTC landscape has changed and has evolved beyond its unsavory roots. He doesn’t mind being associated with the term, citing the shift to digital as a primary driver of the DTC revolution and, in essence, its own rebranding. “Sure, [there are negative connotations] if people think of DTC as Ginsu knife infomercials circa 1980,” Harrobin said with a laugh. DTC has proven to be a driver of innovation because it starts with an empathetic mindset–what are the needs of the customers, what are their current pain points–and building solutions that address those needs without being encumbered by legacy business models.

“DTC has proven to be a driver of innovation because it starts with an empathetic mindset–what are the needs of the customers, what are their current pain points– and building solutions that address those needs without being encumbered by legacy business models”

“I think premium digital services have changed what direct-to-consumer means.

Suzanne Grimes, president of Westwood One and executive vice president of corporate marketing at Cumulus Media, talked about the evolution of DTC marketing from its unsavory history to a sophisticated approach that today’s disruptor brands have been eager to adopt.

“In my early days in media, DTC meant something that was very bottom of the barrel, unsophisticated marketing,” Grimes said. “It was unsavory brands looking to reach consumers, considered the lowest tier of marketers, whether right or wrong. Today it’s the polar opposite—those DTC brands are seen as real innovators doing what more traditional companies are looking to do, as well. It’s fascinating how the paradigm has shifted.”

The paradigm is shifting not just for disruptor brands, Grimes said, but also for traditional powerhouse brands that only recently would not have considered including DTC in their marketing spend.

A recent report from IAB pointed out the growing changes in the DTC market and its effects on both emerging and established brands. Gillette, for example, still the leading razor provider in the U.S., is losing its share of the market to disruptor brands that rely on DTC marketing.

According to the IAB report, Gillette’s share of the men’s razor market fell from 70 percent in 2010 to 54 percent in 2016. Much of that loss is attributed to emerging competitors such as DollarShaveClub and Harry’s, both online razor companies that rely heavily on DTC to reach consumers.

Combined, those two brands increased their share of the market from 7.2 percent in 2015 to 12.2 percent in 2016.

Grimes said that, in opposition to years past when traditional advertisers stayed far away from the DTC approach, major brands are now asking themselves whether they should jump on the DTC train. Traditional brands, she said, are working to find a place in the rapidly growing DTC field, where startups and disruptor brands rule.

“It’s fascinating how the paradigm has shifted”

“At what point will brand advertisers—old fashioned brands—find that that context, that medium and environment will be effective for them and enter the DTC market?” Grimes said. “I suspect that’s coming fairly soon.”

Even for startup companies, where the DTC space provides a world of opportunities to reach new consumers, some do have some trouble with the “direct-to-consumer” term. However, the trouble isn’t that it’s associated with a low-brow past. Rather, it’s because DTC has gone from a marketing category to a category of companies altogether, even if DTC is one of the only things a group of brands have in common.

Ben Witte, Founder & CEO of Recess, a beverage company that sells canned CBD-infused sparkling water, doesn’t mind the term being applied to the way Recess markets itself to consumers. However, he says that the term can be limiting as Recess is pigeonholed with other DTC brands.

“I like the term ‘direct-to-consumer marketing,’” Witte said, “But sometimes we get lumped into these companies like Away and Warby Parker that only sell through their own retail channel, when we have an omnichannel approach.”

In that way, Witte said, the perceptions around the DTC label can sometimes be restrictive. However, Witte has a different idea of what “direct-to-consumer” means to him and his brand, a far cry from its humble beginnings.

“Direct-to-consumer is about having a conversation with our community that enables and omnichannel distribution strategy,” Witte said. “The distinction between us and many other brands is that the Instagram is of equal importance as the drink itself. These things work together.”

He’s fully engaged with the DTC model, interacting directly with consumers largely through social media, and says that, with DTC at the center of Recess’ marketing model, they “haven’t spent a dollar on outside advertising.”

“Direct-to-consumer is about having a conversation with our community that enables and omnichannel distribution strategy”

Harrobin, who has embraced both the DTC model and the term at Audible, predicts DTC will become even more personalized in the future. That personalization is easy to adopt in the world of DTC, smoothly changing and tweaking campaigns as podcast hosts ad lib for companies and social media marketers create new posts each day.

“I’d bet on more one-to-one interactions between brands and customers that will lead to better understanding of customers and companies better able to provide a valuable experience,” Harrobin said. “More conversations and deeper engagement through omnichannel strategies that will strengthen relationships with customers.” As more brands move into the DTC space, the term “direct-to-consumer marketing” is shedding its former reputation. Disruptor brands are leaning into the term, forecasting DTC as central to the future of brand marketing.

“[DTC] is content, commerce, experience all working together,” Witte said. “I think that’s the future.”

The Complete Cannes Lions 2019 Grand Prix Award Winners List

Au revoir, France and another Cannes Lions festival, and bravo Cannes Lions 2019 Grand Prix winners.

AList is happy to announce this year’s victors who competed in the race of communication, delivery and creativity and arrived first at the finish line.


Health and Wellness

ThisAblesMcCann Tel Aviv for IKEA


Breath Of Life–McCann Health Shanghai for GSK Glaxosmithkline



Creatability–Google Creative Lab New York for Google


The Truth Is Worth It:Rigor–DROGA5 New York for The New York Times


The Whopper Detour–FCB New York for Burger King


Dream Crazy–Wieden+Kennedy Portland for Nike

Print And Publishing

The Blank Edition–Impact BBDO Dubai for Vogue

Radio And Audio

Westworld: The Maze–3601 New York for HBO


The Whopper Detour–FCB New York for Burger King


Digital Craft

Address The Future–Virtue Copenhagen for Carlings

Film Craft

The Truth Is Worth It:Resolve–Final Cut New York for The New York Times

Industry Craft

Just Do It At The Church–Momentum Worldwide New York for Nike


Brand Experience And Activation

Changing The Game–McCann New York for Microsoft

Creative ecommerce

DO Black-The Carbon Limit Credit Card–RBK Communication Stockholm for Doconomy



5B–UM Studios New York for Johnson & Johnson


This Is America–Doomsday Entertainment Los Angeles for Childish Gambino


Dream Crazy–Wieden+Kennedy Portland for Nike



See Sound–Area 23, An FCB Health Network Company New York


Creative Data

Go Back To Africa–FCB/SIX Toronto for Black & Abroad

Creative Strategy

The E.V.A. Initiative–Forsman & Bodenfors for Volvo


The Whopper Detour–FCB New York for Burger King


Air Max Graffiti Stores–AKQA Sao Paulo for Nike


The Tampon Book: A Book Against Tax Discrimination–Schilz & Friends Berlin for The Female Company

Social And Influencer

Keeping Fortnite Fresh–VMLY&R Kansas City for Wendy’s



Generation Lockdown–McCann New York for March For Our Lives


The Last Ever Issue–VMLY&R Poland Warsaw for Gazeta. Pl/Mastercard/BNP Paribas

Sustainable Development

An Post-Address Point–Wunderman Thompson Dublin for An Post


Creative Effectiveness

Black Supermarket–Marcel Paris for Carerefour

“The Face’s” Jason Gonsalves: “I Feel Like Advertising Needs To Earn Its Right To Take People’s Attention”

Jason Gonzalves is one of the brave bunch who decided to revive an iconic brand. He is responsible for the comeback of The Face, a British music, fashion and culture publication that ruled the newsstands from 1980 to 2004, and relaunched in April 2019 in an online format by Wasted Talent.

“It’s always really lovely when you hear [personal stories about The Face], the warmth and affection from people who remember it. And people who weren’t really old enough to remember it the first time around, but have found old copies or archives. Just touching,” Gonzalves said about the magazine’s recent renaissance.

He also chatted with AList about other things, like the phenomenon of “the feed culture,” the difficulties of repositioning a brand, his decision to leave an agency career and more.

How did you make a decision to leave the agency you built to recreate The Face?

The truth is, I ended up at an advertising agency because I couldn’t get a job at The Face. I was a graduate who decided to please my Asian parents. I got [a] science [degree] when I wanted to be a fashion journalist and write for The Face. I came out of university with a degree in quantum physics and realized I was never going to be a scientist. I wanted to do something creative. And I was like, “All right, I’m going to end up in the agency world.” Weirdly, the fact  that advertising was always my second choice, it was a really brilliant driving force for my career. I never wanted to make ads. I wanted to make things that were about culture. I brought that mindset to my career in advertising, It was a deep sense that I was going to try and do the closest thing that I could do to achieve my dream, and do it in the world of advertising. And that has been a big part of why I’ve been able to do so much [effective work] over the years. In truth, it’s like my destiny fulfilled.

I was the chief strategy officer and led BBH for 10 years. I tried to see if it was possible for BBH to buy The Face. My partner now, Dan Flower, [and I] looked to see if we could buy The Face through BBH because I feel like advertising needs to earn its right to take people’s attention. So many agencies say, “We create culture.” But they don’t, really. If you could take a publishing spirit and have a really strategic point of view about marketing, that is something really powerful.

When I heard that Wasted Talent bought The Face, I went back to that plan and said to [Wasted Talent CEO] Jerry [Perkins], “Look. I think I’ve got a good idea about how a publisher needs to operate right now, how it needs to show up in the digital world and how to make money out of it. And I’ve got [the] strong point of view about how The Face needs to work and I’d like to come and do that for you.” It was middle-aged wish fulfillment. It was a creative person’s dream come true for me. But also, I feel like I’ve developed this point of view about where the world is going, what audiences want and what probably advertisers want.

One of my clients for many years was The Guardian newspaper. I think what The Guardian‘s doing, and what The New York Times is doing in the world of news, is so important right now. I feel some of that zeal, that sense of purpose, should be brought to the areas of style, culture and music journalism. Some of that sense of purpose and the role that those things have in culture can be a galvanizing force in the world. That’s especially true for a generation of young people who are hugely motivated, critically creative, questioning, socially aware, politically active, but  also want to party, want to look great, want to discover new types of culture—those things aren’t mutually exclusive. I think there’s a really exciting place to bring some of that sense of purpose and mission to the world of style and culture.

What are the beginning efforts of bringing the magazine back to life? How did you decide that you were going to use the old logo?

The big question that me and Dan Flower, the managing director, talked about before a single person was spoken to was, “Why does it need to exist? Why should it come back?” We have a lot of affection for it. I grew up [with] my eyes opened to a world of creativity through The Face, but [that was in the ’80s]. There were hardly any magazines on the newspaper rack. The newspapers really didn’t cover culture in the way they do now. There was very little in the way of television, certainly no internet.

We also spent a lot of time asking ourselves, “Does this need to exist and why?” And for us, [we feel culture] has become absolutely and utterly dominated by what we call “the feed culture.” The Facebook algorithm, the [chronology]. The whole way the social web works, you have to feed it, you have to keep giving it to people. And [when you think about audiences] you think about traffic through the feed.

What I think that means [is] that you’ve got a group over here who are all white, a group over here who are liberals, you’ve got a group over here interested in fashion, and [none of those little bubbles communicate with each other]. We thought, “That’s really interesting, but it feels like at a human level that’s not what people really want.” And The Face was always something that was incredibly multifaceted. It would talk about music, it would talk about entertainment, about sports, it would talk about political issues. And we thought, “Wow! That’s really exciting.”

In 1980, when it launched, Britain was in really fucked up place It had [a terrible economic meltdown in 1976]. There where worker strikes. There was rioting. There was racial tension. There was a government that was trying to destroy society, and [culture] is something that connects all of these themes and expresses it through music and attitude, look and identity. And that’s called style. Not style as a “this is what you wear” and “this is what you buy,” which is what it has become. Style is about attitude. I want a magazine that does that and that’s what The Face is doing. We just felt [that] almost 40 years later [it was] so much a mirror image of that time. We want to tap into some of that spirit, that sense of purpose and start a new conversation around style. A conversation around style that is positive and not just about consumption, it’s about how you express yourself. It is about identity. It’s about belonging. It is about unity.

And then we thought that if we could deliver it in a way that felt like it tapped into human needs, if there was a real sense of purpose there, that could galvanize it. What we also think is missing is  a commitment to journalism in a contemporary way, asking the questions that matter. There is also a sense of positivity that is missing right now.

Also, repositioning a brand is like archaeology. You’re finding things, fragments, hidden in the history and heritage of the brand, uncovering them, dusting them off. And then you find a way to combine them in a completely new and fresh way. And to put them together but do that in a way that doesn’t just hark back to the past, but is a springboard to something new. And that’s what we wanted to do. Take the foundation and use all the things that weren’t available to the amazing journalists who were at The Face [at the time] to create a new expression of the original spirt. Today’s version is more dynamic with more voices, using video and engaging with the audience in interactive ways.

We liked the idea of keeping the masthead. We just felt like it was an incredibly simple, striking and iconic foundation. We wanted to respect the past in our fonts We wanted to pay a nod of respect to the foundations that were laid by the people who’d come before us. Incredible people, like Nick Logan, the founding editor, and Sheryl Garratt, probably the best editor that The Face ever had. Incredible designers, like Neville Brody and so many brilliant journalists and image-makers.

We owe a huge debt of gratitude to them but every one of those people would have said to us, “Don’t go back. Go forward.” Interestingly, one of the toughest things to think about, in terms of design refresh, was use of the typography. Because what Neville did was so iconic. What  we designed was a nod to that. It was our way to take it forward.

We thought long and hard about how we’d do that. Who could we hire, who’s the new Neville Brody? The person we are most excited about working with in the world was Mirko Borsche, who runs a design studio called Bureau Borsche in Munich. We like his craft ethics, the range of his work, his point of view, culture and his punk ethic. And we started working with him.

You have a quantum physics degree so you’re at least a little bit analytical. How did you organize the relaunch on paper?

There were lots of moments where we thought we can’t write anything down. The old guard wouldn’t have written anything down. We wanted it to arrive organically. [Part of the evolution] was to keep questioning. Always asking not just what’s cool or what’s interesting, [but why has it got style]? Why does it matter? We are joining the dots between all the different parts of culture. Overall, it feels more like a movement than a magazine.

We were very focused on trying to get something out, and do it quickly. Basically, there was one person employed last year before Christmas and we went from that, to having a product that was out in the world in April. That involved hiring a team, staffing up, finding an office, building a website, designing, writing stories, philosophy, commercial deals and operations. We did all of that in about four months.

At advertising agencies, you spend so long planning that a lot of the magic is lost. And all that lightning in the bottle comes from that creative leap that happens in the moment. At agencies, the layers of process and approval and second-guessing a client who’s second-guessing their boss and all the rounds of approvals—that kills that magic. It’s rare that magic in a bottle gets any better over time. When you’ve got no time at all, that’s when amazing things happen. And when you’ve got people who operate in that way, it’s amazing.

Did you look at other publishers and what they were doing with brands and advertising? Have you been looking at that as you’ve been creating The Face‘s value proposition and partnering with brands?

We’ve looked at [ideas and strategies and actually spent many years at agencies looking at publishers and trying to understand what they’re doing well, and what they’re not]. One of the really fascinating learnings was seeing how the record industry fucked up. Which is business 101, isn’t it? An example of how not to drive off a cliff. The record industry got itself into trouble because it believed it was in the industry of making records. It believed it was a mass industrialized business, churning out pieces of vinyl. In reality, the high-value proposition was always about this magical relationship between artists and fans. The records happened to be one of the conduits, and so they were really focused on how they could commercialize an object. [It was a record and then it was a CD]. But the really high-value proposition was the incredible relationship. And in a way, publishing did that, too.

Publishing is the means, the medium, for creating a relationship between creative people and audiences. Both are connecting audiences to what’s happening in culture. And I think for me, that’s the proposition. What we do is create value in cultural relevance. Some of that comes through our own publishing and some of that we monetize through advertising. For us, that looks less like conventional ads and more about co-creating with brands. But right now, that’s what we’re about [having an incredible operation that understands cultural relevance], and then thinking about different ways to turn that into brand value. Over time we see ourselves developing our own products, our own life experiences and our own IP, and becoming a go-to production house for commissioning from the big platforms.

Do you think that the UK publishing is uniquely capable of sustaining a comeback of this sort?

Comebacks are always hard. One of our massive advantages is this incredible brand. For example, Alessandro Michele, the creative director at Gucci, called us up and said, “I want to do a collection and [I want to incorporate The Face into my collection].” His pre-fall ’19 collection has 20 pieces from The Face, using The Face logo in the collection. That’s because of the strength of the brand. It’s so powerful even after 16 years of being away that people like Michele want to have the Gucci brand associated with it.

But the brand has no legacy infrastructure. [It] hasn’t existed for 16 years. So we don’t have all the problems of transforming an infrastructure and all the pain that comes with that. We can take this incredible brand, and with a completely blank piece of paper, build a business that’s right, right now. That is a unique opportunity. If you can do that and there are people who want to be part of it, that [speaks to the fact] that some of these incredible magazines are just incredible culture brands.

More than ever young people especially look at brands like that as an extension of themselves as well.

That’s an incredibly smart thing to say. They think about brands in an incredibly fluid way. It’s a generational thing to think about brands like that. It’s actually a very postmodern thought that a brand isn’t really just a descriptor of a product. It is actually about [an idea, a set of ideas or a set of values]. It’s a point of view of the world. How that is expressed can be quite fluid. I think the audience is very comfortable with that. I’ve heard a few [old school publishers] going, “Oh, e-comm. That feels like you’re de-valuing the editorial.” I think that’s quite an old-fashioned way of thinking about it. A brand that is about culture and thinks about how to create something interesting in the retail space is a different form of storytelling.

A lot of the really interesting publishers right now are actually e-comm businesses, for example, Farfetch. They’re basically an e-comm platform but they really [are] publishers. As long as you approach these things with integrity and a point of view rather than thinking about it as a platform (which is really only about the technology and scaling), then I think you can succeed. Of course, you have to scale, but you have to have integrity [while doing it]. You’ve got to have value. You’ve got to have a product and you need to create a voice. It’s an incredibly exciting time.

“Most Have No Idea How Much Of A Runway They Have,” How CEOs Really See The CMO

There has never been a better time to be a marketer, but as a new study from McKinsey shows, CMOs and CEOs need to become a lot better at communicating ideas, collaborating and explaining the value of their work.

“Marketing’s moment is now,” Jason Heller, Mckinsey’s global lead for digital marketing told a busy room at Cannes Lions. “More so than ever before, the CMO is one of the most important members of the C-suite, and thanks to new technology, marketers now have the opportunity to power growth across an entire organization.”

Heller and his partner Biljana Cvetanovski were at the festival to present the findings of a new study that looked into the perception of CMOs held by the other members of the boardroom and, perhaps, more importantly, what CEOs are currently thinking and expecting from chief marketing officers.

With a focus on growth, the good news is that CEOs need and want more from their marketing departments than ever before. As business becomes ever more multi-channel and multi-focused, CMOs, with their grasp of creativity, innovation, insights and technology, have become engines of growth for many companies. But, the study asked, “how many out there are up to the challenge?”

“77 percent of CEOs now believe that marketing is delivering on their company’s growth agenda,” said Cventanovski. “Obviously, that means that one in four CEOs still don’t see their marketing department as a key area of returns for their businesses, but nevertheless that represents a significant change in thinking.”

In short, marketers need to think differently about their value to an organization.

“This means that marketing is no longer being seen as a particular set of skills, but as something more vital for commercial success,” explained Heller, picking up the story. “CEOs now are looking for their marketing departments to be the organizers of growth, partnering with the right departments to make things happen and driving through new initiatives. In many ways, the CMO’s role is evolving into an operational and well as a strategic role.”

However, while the relationship between CEOs and CMOs are becoming rosier, all is not well between marketing departments and their colleagues. The same study showed most CFOs remain extremely skeptical of the work that CMOs do. Over 40 percent of the financial executives questioned in McKinsey’s research told them that they wouldn’t consider protecting marketing budgets in a time of cost-cutting. It’s an unfortunate statistic, as countless studies have shown how ringfencing marketing budgets can play a significant part in helping companies maintain market share while times are tight.

The other member of the C-suite that is traditionally wary of the CMO is the chief human resource officer (CHRO), although not for any philosophical reasons. “We found that most of the time the CHRO and CMO’s poor relationship stems from not spending enough time together” explained Heller during the seminar. “We’d strongly advise that you start having coffee with the CHRO, because as marketing departments are becoming more dependent on these ‘whole-brain’ talents who can blend a super-analytical approach to insights and an innovative, creative outlook. You need to work with your HR department to be able to identify these people and create cultures and environments where they can thrive.”

So what, according to McKinsey, makes a successful CMO in the eyes of the boardroom? The study looked into the attributes and behavior of over 1500 senior-level marketers, and have come up with roughly three archetypes of the average CMO—the unifier, the friend and the loner.

The study found that only 24 percent of top-level marketers fit into the unifiers category, making them the smallest group, but definitely the most well-rounded. Unifiers can combine excellent communication and administrative skills with an ability to reach out to other members of the board. Mostly they focus on measurement and are adept at translating these metrics into what it means for revenue and business performance. As such, they often build true partnerships with other departments and are seen by their peers as crucial members of c-suite, able to contribute and lead critical strategic discussions.

On the opposite end of the scale, McKinsey has identified another 24 percent of marketers as being in the loner archetype. A foil to the unifiers, these CMOs are only interested in short-term activities, and consequently, most of the other heads of departments see them more as ‘doers’ than collaborators. “Most CEOs look at loners as real custodians of the brand,” said Cvetanovski. “They are seen as implementers of strategy and are not really involved in shaping what that strategy is.”

Last, and by far the largest group is the friend. With the study finding that 49 percent of CMOs fit into this archetype, they represent a kind of halfway house between the two other groups on the scale. And they tend to keep close relationships with one or two other members of the board. Usually, they are seen as responsible for top-line growth and manage and optimize a business’s various channels. The study found that friend’s departments were also quite small with very few capabilities, so they are seen as just another customer when it comes to data, insights or technology.

As you’ve no doubt realized by now, marketers who fit into the unifier role are typically the most effective. As the purpose of marketing becomes ever more integrated into operational activities, brand experiences and partnerships, the CMO who can build relationships and alliances across an organization has a winning skill. Unsurprisingly, McKinsey’s study found that particularly high growth companies were significantly more likely to have a unifier-like marketing executive at the helm.

“In fast-growing companies, more often than not, the CEO was the biggest champion of the marketing department,” Heller told the seminar. “Typically, there is a great line of communication between marketing and the chief executive, and there is real ambition on both sides—successful companies encourage their marketers to be brave and take risks.”

In return, unifier CMOs can make CEOs lives easier by clearly showing the business case of all marketing activity. They can digest a diverse range of views and information and distill it into a clear narrative that clearly explains the benefits and risks of their work. Unifier CMO’s can understand the entire customer journey like no-one else in the C-suite and their reward is that they’re allowed better and deeper oversight over a company’s strategy and operations.

Luckily, most marketers can easily adopt the trappings of a unifier CMO. “Most of you have the skills already,” said Cvetanovsk. “We’ve found that just adopting an innovative and collaborative mindset is one of the best ways to bake in success. You have to learn how to create and nurture partnerships.”

The CFO, for example, is typically the biggest critic, and we’ve shown that almost half of CFOs can’t really justify the value of the marketing department, but that just means that CMOs need to work with the CFO. If you make them a part owner of the marketing agenda, really plan and implement projects with them in the room, then you’ll also find that CFO will have a much harder time cutting a program that they are also personally invested in.

“Another thing you can do is to be best friends with the CHRO,” added Heller. “If the last few years have taught us anything, it’s that you need a diverse range of talents to succeed, yet 82 percent of Fortune 500 companies feel they don’t hire the best people and a third of all unifier CMOs said that they weren’t happy with the talent they had in their departments.” Getting and keeping talent is clearly very important. The only way we’re going to fix that is to work closely with HR managers out there.

However, perhaps the most critical factors most marketers lack is a combination of confidence and belief. One of the stand-out insights from McKinsey’s report is that despite marketing departments being called on to be a real engine of growth, most CMOs still have no idea of the amount of runway they have to do things. The report showed that not only do senior marketers need to get better at working with the other members of the board, they also need to get better at sticking to their guns and making clear, concise business cases for their decisions.

“Ironically, it’s something we have to look at like a communication problem,” said Cvetanovski in her summary comments. “Our challenge to the entire C-suite is this: how can you embrace marketing? How can you collaborate better? How can you make sure your CMO is empowered to act as a Unifier.”

Johnson & Johnson Restructures, Bids Farewell To CMO

This week’s executive shifts include a new business model for Johnson & Johnson that no longer requires a CMO, Metlife Australia welcomes a new marketing chief, S’well quenches its thirst for marketing leadership with a chief marketing officer, the World Surf League appoints a CMO, Evo names a head of North America marketing, The Topps Company appoints a vice president and head of global partnerships/integrated marketing, Carrot fights smoking with a new VP of marketing, Under Armour announces a new vice president of global sports marketing, Amify hires a CMO and Checkers & Rally’s new marketing chief. In addition, there’s a new head of marketing for Netflix in Japan, Cholula’s new CEO and chief marketing officer, PayPal says goodbye to its marketing director, Christopher & Banks welcomes a new SVP/CMO, National Western Life names a new EVP/CMO, Let’s Get Checked hires a chief marketing officer, Warner Music Asia promotes for three senior marketing roles, United Artists Releasing bids farewell to its marketing president, Ericsson promotes from within for senior marketer roles, Sony Music promotes three marketing executives and SoundCloud promotes its COO to company president.

Johnson & Johnson Global CMO Departs Under New Business Model

Alison Lewis, Johnson & Johnson’s global chief marketing officer, exits the company after five-and-a-half years. Lewis joined the consumer packaged goods giant from Coca-Cola where she served as vice president of strategic marketing for its North America Group.

Lewis was the first to hold Johnson & Johnson’s CMO role, which was made redundant under the company’s newly revamped business model. As such, there are no immediate plans for a replacement.

“After five years as the chief marketing officer of J&J, I am ready to pass responsibility to a marketing organization that is agile, close to the consumer and one that possesses a contemporary skill set that will help the consumer business grow in this rapidly changing environment,” Lewis wrote in a statement.

Metlife Australia Creates New Role Following CMO Exit

Metlife Australia announced the departure of chief marketing officer Jeremy Simmons and the creation of a new role—chief customer and marketing officer. The position will be filled by current chief distribution officer Chesne Stafford.

“Chesne has built our distribution strategy and led the growth that’s resulted in Metlife being third in the group market,” wrote Metlife CEO Richard Nunn. “This new role is an opportunity to apply her skills and experience in distribution with a customer lens. We need someone always championing our customers, and making sure we’re creating experiences that meet their needs and expectations.”

S’well Appoints Chief Marketing Officer

Beverage container brand S’well names Josh Dean to the position of chief marketing officer.

Dean joins the brand from underwear and apparel brand Tommy John where he served as chief marketing officer. The award-winning marketer was recently honored as one of AdAge’s 40 under 40.

“This is a pivotal time in S’well’s brand story as we continue to innovate and launch new products into new categories, including vacuum-insulated food containers in summer 2019,” said S’well CEO Sarah Kauss. “Josh’s full spectrum of experience will be invaluable in activating comprehensive marketing and campaign strategies that drive S’well forward into the future.”

World Surf League Names Nike Veteran Chief Marketing Officer

The World Surf League (WSL) has hired Pri Shumate as its chief marketing officer. Shumate comes to the WSL after 17 years at Nike, where she most recently served as vice president of global brand marketing and CMO of the surf apparel division, Hurley from 2016-2017.

“There’s never been a better moment or opportunity to share what makes surfing so special with the world,” said Shumate in a release. “I’ve approached every role I’ve ever had from the perspective of the consumer, in this case, the athletes, fans and people who love surfing, both the sport and culture.”

The Topps Company Names VP, Global Partnership And Integrated Marketing Head

Stephen Chriss has joined The Topps Company, the brand best known for creating sports cards, as vice president and global head of partnerships and Integrated marketing. Chriss joins the organization after nearly 20 years in food marketing, including Mondelēz International.

In his new role, Chriss will oversee key partner relationships and manage marketing activation strategies across the Topps brand.

“We are thrilled to have Stephen join the Topps team as he brings a wealth of experience connecting consumers to brands through creative and innovative marketing solutions,” said Michael Brandstaedter, president and CEO of Topps in a release.  “Stephen’s passion and expertise will further advance our partnerships and enhance our programming across the global organization.”

Carrot Names Senior Vice President Of Marketing

Digital health company Carrot Inc. announced the appointment of Kristin Russel as Senior vice president of marketing. Russel joins the company from Humana’s subsidiary Transcend Insights, where she served as VP of marketing. She was recently named one of Becker’s top 100 women in healthcare.

In this new role, Russel will lead Carrot’s marketing initiatives for the Pivot solution, designed to help consumers quit smoking.

“We are excited to extend our focus beyond product development, clinical trial work and regulatory clearance into this next phase of commercialization and growth,” said David Utley, MD, Carrot’s founder, president and CEO in a release. “With the addition of [chief revenue officer Laurie Zaugg] and Kristin, we round out our commercial team and garner immediate value as we further position Carrot to deliver on its promise of transforming the market for smoking cessation by helping millions of people quit smoking at scale.

Evo Appoints Head Of North America Marketing

Rebecca Heard will be Evo’s head of North America marketing effective July 30. Heard joins the retailer from Lululemon, where she served as director of digital marketing and most recently, VP of CRM and digital marketing. Prior to Lululemon, Heard was the marketing manager for Apple Music.

Under Armour Taps Former Red Bull Exec For Sports Marketing

Athletic apparel giant Under Armour has expanded its vice president of global sports marketing role and hired Sean Eggert for the position. Eggert joins the sports apparel brand from Red Bull, where he served as vice president of sports marketing.

Eggert replaces Ryan Kuehl, who exited Under Armour in December.

“Sean’s strong track record of global leadership, highly successful activations and direct experience integrating consumer insights into purpose-driven sports marketing strategies is a welcome addition to the Under Armour team,” the brands’s CMO Alessandro de Pestel said in a statement. “As we work to connect even more deeply with our consumers through compelling engagements and powerful experiences, his expertise will play an instrumental role in our global expansion of the Under Armour brand.”

Amify Finds CMO In Former Procter & Gamble Marketer

Amazon retail solution firm Amify has appointed Andy Cipra to the position of chief marketing officer. Cipra brings several decades of experience to the role including vice president and interim CMO for Dish Network and marketing roles for Procter & Gamble.

In his new position, Cipra will lead Amify’s HQ2 in Cincinnati, positioned near Amazon’s planned CVG Prime Air Hub.

“We are thrilled to welcome Andy Cipra to the Amify team,” said Ethan McAfee, founder and CEO of Amify. “Andy’s marketing expertise and success as a brand builder map perfectly to our business development goals and ambitious growth strategy. With his marketing leadership onboard, Amify is well positioned to be the number one Amazon brand partner in the world.”

Checkers & Rally’s Names Chief Marketing Officer

Drive-thru burger franchise Checkers & Rally’s has named Dwayne Chambers as its new chief marketing officer. Chambers most recently served as CMO for P.F. Chang’s. His resume includes more than 32 years of experience working with restaurant franchisees and national restaurant brands including Sonic, Red Robin, Krispy Kreme, Fuddruckers & Koo Koo Roo and Noodles & Company.

“We selected Dwayne after a thorough and extensive search of the very best CMO talent in our industry,” said Rick Silva, CEO of Checkers & Rally’s in a release. “Dwayne is an experienced marketing leader whose strategic brand-building efforts have produced year-over-year of same-store sales growth for leading restaurant brands.”

Netflix Appoints Head Of Marketing, Japan

Dan Inamoto has joined Netflix as head of marketing for Japan. He joins the streaming media giant from the BBC where he served as managing director of global news.

“I cannot be more excited to embark on a new journey as Head of Marketing in Japan for Netflix,” he wrote on LinkedIn. “We are still a fledgling brand in Japan, and I’m looking forward to expanding our presence here to ‘spark joy’!”

Cholula Appoints CEO, Chief Marketing Officer

Cholula announced the appointment of Maura Mottolese as chief executive officer and Miguel Leal as chief marketing officer.

Mottolese joins the hot sauce brand from Tate’s Bake Shop, where she served as CEO for three years before it was acquired by Mondelez International, Inc. Prior to Tate’s Bake Shop, Mottolese served as president of The Switch Beverage Company and held a number of marketing and branding roles for companies including Cadbury Beverages, Labatt USA, Snapple Beverages Group and Cadbury Schweppes.

“I have tremendous respect for Cholula’s authenticity and heritage, and I see enormous potential for growth in the years to come,” said Mottolese in a statement. “I look forward to working alongside the exceptional leadership team we have assembled to realize the significant opportunity inherent in this unique and iconic brand.”

Chief marketing officer Miguel Leal most recently served as executive vice president and head of marketing at KIND, as well as brand manager of Lay’s at Frito-Lay North America. His experience also includes leadership roles at Diamond Foods, Dannon Company and founder of Select Product Group LP, a food service paper goods company now owned by Georgia-Pacific LLC.

PayPal Marketing Director Accepts CMO Role At OFX

Elaine Herlihy, PayPal’s marketing director, has exited the company and will now serve as the chief marketing officer for foreign exchange and payments company OFX.

PayPal head of business marketing, Vanessa Lennon, will take Herlihy’s position in the interim while the company searches for a replacement.

Herlihy joined PayPal in 2016, having previously served a number of roles at Westpac, BT Financial Group and Thomas Reuters.

Christopher & Banks Names Senior Vice President, CMO

Specialty women’s apparel retailer Christopher & Banks Corporation named Rachel Endrizzi as senior vice president, chief marketing officer effective June 19.

Endrizzi joins the company after serving 15 years at Regis, where she most recently held the position of chief marketing officer. She brings more than 20 years of marketing experience to her new role, having worked with brands such as Polaris, Tresemme/Alberto-Culver and Famous Footwear.

“Rachel is a seasoned marketing executive with extensive experience in brand positioning and development, CRM, and loyalty as well as mobile and digital marketing,” said Keri L. Jones, president and CEO of Christopher and Banks. “We are excited to have Rachel join our team given her outstanding leadership capabilities and her proven track record of driving traffic and customer engagement.”

National Western Life Hires New Executive Vice President, Chief Marketing Officer

Chad J. Tope has joined National Western Life as executive vice president and chief marketing officer.

Tope joins the stock life insurance company from Voya Financial, where he served as president of distribution for annuities and individual life. Prior to that, Tope worked for ING for 23 years.

“National Western Life conducted a very thorough search for an industry-leading executive with extensive experience in all aspects of life and annuity product distribution,” said Ross R. Moody, chairman of the Board, president and CEO of National Western Life Group, Inc. “Chad’s extensive experience is a perfect match for our desire to strategically build and expand our product sales.”

Let’s Get Checked Welcomes Chief Marketing Officer

Following a $30 million series B funding round, home health testing kit brand Let’s Get Checked made expanded its C-suite with a number of executive hires including Simon Dunne as chief marketing officer.

Dunne joins Let’s Get Checked from popular UK bingo brand Broadway Gaming, Ltd, where he served as CMO.

In his new role, Dunne will be tasked with fostering brand awareness and performance marketing.

Warner Music Asia Promotes, Recruits For Senior Marketing Roles

Warner Music Asia has promoted Brayden Crossley to the new role of senior vice president of marketing for Greater China and South East Asia. Darren Ho joins the label as senior vice president of marketing strategy, brand and business for Greater China and South East Asia.

Crossley joined Warner Music Australia in 2017, where he served as regional marketing director of South East Asia and Greater China.

Ho’s experience includes work for various advertising agencies including Hogarth Worldwide and Ogilvy and Mather. In his new role at Warner Asia, Ho will lead efforts to boost audience engagement across digital and social channels.

“These moves place three incredibly talented executives in key positions across our business,” said Warner Music Asia president Simon Robson in a statement. “We want to be the most influential music company in Asia, the first choice for artists and brand partners with unparalleled expertise at reaching fans. These appointments will help us achieve that ambition.”

United Artists Releasing Bids Goodbye To Marketing President

David Kaminow, president of marketing at United Artists Releasing, is leaving the company to raise his daughters and grieve the loss of his mother, according to a memo obtained by The Hollywood Reporter.

“After much consideration, I have made one of the hardest decisions ever, and that is to step down from my post,” wrote Kaminow. “Everyone always tells you that life is too short, and while the recent realization of this has been heartbreaking, I see the value more than ever in taking the time to be with my family.”     

United Artists Releasing (UAR) was formed in February between Annapurna Pictures and MGM to handle the release of the companies’ theatrical titles. Prior to UAR, Kaminow served as the head of marketing for Annapurna and president of worldwide strategic marketing and research for Sony Pictures Entertainment.

Ericsson Promotes For Senior Marketing Role

Global communications service provider Ericsson has promoted Stella Medlicott to the role of senior vice president and head of group function marketing and corporate relations. Medlicott has also been made a member of Ericsson’s executive team.

Medlicott is currently vice president of marketing and communications and government and industry relations within Ericsson’s Market Area Europe and Latin America regions. She replaces Helena Norrman, who will leave the company by the end of June.

Sony Music Nashville Promotes Three Senior Directors Of Marketing

Sony Music Nashville has promoted three marketing executives—Paige Altone, Liz Cost and Jennifer Way to senior directors of marketing.

Altone joined Sony in 2016 and was promoted to director of marketing in 2018. Cost was initially hired in 2017 and was also promoted to director of marketing last year. Way was hired as director of marketing in 2016.

All three will be responsible for the strategy, development and execution of targeted marketing campaigns, as well as consumption growth for the company’s artist roster.

SoundCloud Promotes Michael Weissman To President

SoundCloud chief operating officer Michael Weissman has been promoted to president of the company.

Weissman joined the brand in 2017 and was “instrumental” in SoundCloud’s revenue growth, according to a release.

In his new role as president, Weissman will oversee SoundCloud’s subscription and advertising businesses, as marketing and content licensing, business growth and strategy.

“Mike is a proven leader whose strong business acumen and passion for the SoundCloud mission have been critical to helping us grow the world’s largest two-sided ecosystem of audio creators and passionate fans driving what’s next in music and audio,” said SoundCloud CEO Kerry Trainor. “Mike’s leadership will be invaluable as we accelerate into our next phase of growth, and continue to provide the most comprehensive tools for creators to build their careers first on SoundCloud.”

Check out our careers section for executive job openings and to post your own staffing needs.

Editor’s Note: Our weekly careers post is updated daily. This installment is updated until Friday, June 21. Have a new hire tip? We’re looking for senior executive role changes in marketing and media. Let us know at

Job Vacancies 

Chief Marketing OfficerStila CosmeticsNew York, NY
Vice President, Film MarketingWarner Bros.Burbank, CA
Chief Marketing OfficerThirdLoveSan Francisco, CA
SVP, Chief Marketing Officer
Hearst MagazinesNew York, NY
Vice President of Marketingsbe Entertainment GroupLos Angeles, CA
Vice President of MarketingBelkinPlaya Vista, CA

Make sure to check back for updates on our Careers page.

Ads Come To TikTok; Instagram Extends “Stories” Shelflife

This week wraps up with Instagram adding new features and Facebook and TikTok leading in overall app downloads in May. Also, Amazon acquires Bebo and shuts down Spark, Facebook confirms its plans to roll out a digital wallet, TikTok user spending grows 500 percent year-over-year, Pinterest revamps its partner program to third-party shopping tech and beauty brands are trying on YouTube’s AT.

Stay tuned for more news.

Marketers Anticipate Ads On TikTok

Director of TikTok’s U.S. marketing, Stephane Henrich, was in demand at Cannes Lions 2019, answering questions about the TikTok app and the potentials of its use in advertising and marketing initiatives, Fast Company reports.

Why it matters: In a time when social media giants like Facebooks and YouTube are in hot water almost daily about privacy, and with the app’s user base reaching more than a billion, TikTok is an exceptionally desirable platform for marketers.

The details: At the moment, TikTok doesn’t offer paid advertising. However, some big brands and organizations (Chipotle and the UN included) have signed up for advertising on TikTok and are now in the process of creating content. They signed up as individual users, not official advertisers, though. Henrich also noted that although select agencies are beta testing TikTok’s ad-tools platform, for now, these agencies are simply serving as a liaison between brands and TikTok’s community of creators.

Facebook And TikTok Lead The Pack In App Downloads In May

According to app download ranking from Sensor Tower, in May, Facebook was still the most downloaded app, with TikTok and Snapchat right behind.

Why it matters: Despite privacy concerns and misinformation problems, the Facebook user base continues to grow.

The details: Per the ranking, Facebook was downloaded 60.6 million times and the most new Facebook installs during May were in India (24 percent of total downloads), Indonesia (12 percent) and Brazil (eight percent).

TikTok saw 56 million installments with the majority of downloads coming from India (57 percent) and China (eight percent).

Snapchat, Instagram and a video sharing app Likee also made it to “Top five” in the ranking.

Instagram Is Testing “Suggestions For You” In Direct Messages

Instagram confirmed to Mashable that it is testing the “Suggestions For You” feature in direct messages.

Why it matters: This feature might make brands’ content more discoverable based on the users’ interest and boost engagement and ad dollars.

The details: “We’re always working on ways to improve your experience on Instagram and bring you closer to the people and things you love,” an Instagram spokesperson told Mashable.

Instagram Will Extend Stories Shelflife

Instagram is reportedly launching a new update to Stories, which will allow users to keep all content created in Stories for seven days.

Why it matters: This means that now it’s possible to take and collect photos and videos and select the best options to edit, schedule and post to Stories later, and allow for longer follower engagement.

The details:“Take as many photos and videos as you like, then post your favorites later” the Instagram description said.

Amazon Display Ads Benefit Channels Other Than Amazon

According to “ROI Genome, The New Omnichannel” report from Analytic Partners, 70 to 90 percent of the impact from Amazon display ads drives sales in channels other than Amazon.

Why it matters: Per the report, between 10 and 60 percent of the impact of search ads on Amazon occurs beyond the platform. Therefore, the researchers recommend brands that rely on Amazon for sales to throw their forces on search efforts on Amazon. They also recommend that brands with large offline sales should consider increasing their use of the platform’s display ads to drive purchase across multiple online and offline channels.  

The details: According to the report, brands should do the following to leverage Amazon for omnichannel success.

Use a balance of online and offline media to drive growth

  • All media has omnichannel impact
  • Online media drives brick & mortar sales
  • Offline media drives online sales

Leverage brick & mortar presence to boost online business

  • Where relevant, physical locations and in-store efforts help drive incremental sales both offline and online

Utilize Amazon advertising for growth beyond Amazon

  • Prioritize Amazon Search (AMS) for businesses heavily reliant on Amazon as a sales channel
  • Complement AMS with Amazon Display for businesses with large offline sales

Break down any organizational silos to address today’s omnichannel world

  • Plan cross-functionally and measure impacts holistically to drive the greatest business impact and growth”

MAC Cosmetics Allows Customers To Try On Lipstick In AR

Cosmetic brands Mac and Guirlein take advantage of YouTube’s new mobile formats to provide more immersive ways for consumers to engage with products.

Why it matters: As more people shop online and via smartphone (both at home and on-the-go), AR has become a key marketing tool for cosmetic brands.

The details: MAC cosmetics, owned by Estée Lauder, recently partnered with YouTube’s branded content studio, FameBit, and now offers virtual try-ons for a variety of lipstick shades. Meanwhile, LVMH’s Guerlain is using Google Swirl for a more 3-D display experience.

AList shares YouTube AR

Twitter Removes Option For Tagging Precise Location

Twitter announced in a tweet that the option for precise location tagging will be removed from the platform.

Why it matters: Removing the precise location feature from the platform might weaken its ability to track important location data prized by advertisers.

The details: As explained by Twitter, “Most people don’t tag their precise location in Tweets, so we’re removing this ability to simplify your Tweeting experience. You’ll still be able to tag your precise location in Tweets through our updated camera. It’s helpful when sharing on-the-ground moments.”

Facebook To Launch A New Wallet For Its Cryptocurrency

Facebook confirmed plans to roll out a digital wallet for its new digital currency.

Why it matters: According to Facebook, Calibra, a newly formed Facebook subsidiary, will provide financial services, allowing people access and participate in the Libra network. The first product Calibra will introduce is a digital wallet for Libra.

The details: The wallet will be available in Messenger, WhatsApp and as a separate app. It is expected to be launched in 2020.

With Calibra, the users will be able to instantly send money globally to almost anyone who owns a smartphone. With time, the company hopes to add other services for individual users and businesses, such as bill payment and contactless payments.

“For many people around the world, even basic financial services are still out of reach: almost half of the adults in the world don’t have an active bank account and those numbers are worse in developing countries and even worse for women. The cost of that exclusion is high—approximately 70 percent of small businesses in developing countries lack access to credit and $25 billion is lost by migrants every year through remittance fees,” Facebook said in a blog post.

Twitch Aims To Boost Its Esports Efforts With Bebo Acquirement

TechCrunch reported that Amazon’s streaming video platform, Twitch, recently acquired Bebo, one of the first platforms that allowed the users to share media with their friends.

Why it matters: Amazon and Bebo will be working on building out Twitch’s esports business, and specifically Twitch Rivals–a series of competitive events for Twitch streamers and viewers.

The details: Per TechCrunch, Twitch paid less than $25 million for Bebo earlier in June, after beating out at least one other bidder, Discord. The Bebo team is now busy working on Twitch Rivals, in the effort to keep adding more features while growing the userbase, with the primary focus on esports.

Amazon Spark Shuts Down After Two Years In Business

Spark, the two-year-old competitor to Instagram and Pinterest, was confirmed to be shut down by its parent company, Amazon.

Why it matters: Although Amazon shuttered the platform, it’s using what it learned from experimenting with Spark and the discovery tool “Interesting Finds” in a new social-inspired product called #FoundItOnAmazon.
“We’ve changed the name to #FoundItOnAmazon to reflect the tag that influencers are using on social media to share their great finds with others. #FoundItOnAmazon is currently available to all Amazon App customers and a large portion of desktop customers as well,” a spokesperson told The Verge.

The details: Spark updates were removed from Amazon’s notifications section.

The reason for the shutdown is not completely known, but could be that Spark wasn’t well adopted, TechCrunch reported. Also, after Spark’s shutdown, Amazon’s navigation has been simplified again and was turned into a clutter-free “hamburger” menu.

Major Companies Are Backing Facebook’s Cryptocurrency

Uber, Visa, Paypal, and other major companies are backing Libra–Facebook’s cryptocurrency, Wall Street Journal reported.

Why it matters: Facebook has billions of users around the globe, and the influence to direct them to the crypto-network. This will address the scale problem which previously prevented other companies from launching and running successful cryptocurrencies. With Libra, there is a possibility that cryptocurrency payments will finally become mainstream.

The details: The companies that are participating, such as Uber, Visa, Paypal,, Stripe and others, will invest approximately $10 million in Libra and support the launch of the cryptocurrency in 2020. Per WSJ, Libra will not be directly controlled by Facebook and members of the consortium. However, the larger network of “nodes” will be created, and some member companies will help to verify and track transactions.  

Pinterest Unlocks More Shopping Experiences On The Platform

Pinterest announced in a blog post that the company is adding a new partner category for third-party tech providers to facilitate shopping experiences.

Why it matters: “People often talk about shopping and ad-supported mechanisms together, but shopping transcends advertising. Commerce can be a paid shopping experience or it can be organic,” Michael Akkerman, the global head of Pinterest’s partnerships program told Ad Exchanger.

The details: According to Pinterest, the newly launched specialty of “Shopping” partners includes:

  • “Platform partners like WooCommerce and Square Online Store which allow businesses to set up e-commerce sites and experiences
  • Feed management providers like Feedonomics, Productsup, and GoDataFeed which manage and optimize product inventory feeds for businesses bringing their product catalogs to Pinterest
  • Shoppable experience platforms like Shoppable, MikMak, Jebbit, Drizly, and Basketful, connecting products within a Pin with the retailers that can fulfill orders and make it easier to shop
  • Tag management providers including PixelYourSite and Tealium which track closed-loop measurement of online shopping conversions and sales”

Facebooks Aims To Make Public Comments More Meaningful

Facebook shared some updates on how the company ranks public comments.

Why it matters: Comments and engagement are necessary for organic reach within social media algorithms and Facebook attempts to help its users to know how to encourage more engagement by responding to “quality and relevant” comments on the feed.

The details: Here are the signals Facebook incorporated:

  • Integrity signals: We want people to see safe and authentic comments. If a comment violates our Community Standards, we remove it. We also take into account other signals, like engagement-bait, to address the integrity of information and improve the quality of comments people see.
  • What people tell us they want to see in comments: We’ve been using more surveys to help us understand the types of comments people want to see, so we can rank those higher.
  • How people interact with comments: This includes signals including whether people like, react to, or reply to a comment.
  • What the poster controls: People can moderate the comments on their post by hiding, deleting, or engaging with comments. Ranking is on by default for Pages and people with a lot of followers, but Pages and people with a lot of followers can choose to turn off comment ranking. People who don’t have as many followers will not have comment ranking turned on automatically since there are less comments overall, but any person can decide to enable comment ranking by going to their settings.”

More details can be found here.

TikTok’s In-App Sales Are Skyrocketing

According to app analytics firm Sensor Tower, TikTok, the social video app boosted its in-app sales 500 percent to $9 million worldwide in May, compared to last year.

Why it matters: Marketers who buy ad placements will reach a massive userbase on TikTok.

The details: According to the study, most of the spending came from iOS users in China at $5.9 million, or 65 percent. U.S. customers of the App Store and Google Play spent $2 million in the video-sharing app and customers in India (who make up the lion’s share of TikTok’s user base) spent far less at $45,000.

Also, TikTok was downloaded 56 million times worldwide in May, which is a 27 percent gain from April, but 21 percent less than the 70.8 million downloads the social media app saw in January. Per Sensor Tower estimations, TikTok has been downloaded a total of 1.2 billion times, and its in-app purchases have reached $97.4 million.

Editor’s Note: Our weekly social media news post is updated daily. This installment will be updated until Friday, June 21. Have a news tip? We’re looking for changes to and news surrounding social media platforms as they relate to marketing. Let us know at

Taco Bell Gives Superfans A Preview Of Its Branded Summer Hotel

After teasing fans last month with news of a branded hotel, Taco Bell is giving its superfans a little more to chew on. Today, the brand offered additional details, like room choices and food and drink options for the “The Bell,” which is located about 10-minutes from the Palm Springs airport. Opening in August, the ultimate pop-up experience will feature new exclusive menu items, an on-site gift shop and branded accommodations.

For room prices ranging from $170-$300 a night, guests can enjoy a stay in either a standard or pool-view room, with king and queen options, and indulge in a mini-fridge full of complimentary snacks and beverages. The Bell also offers hotel guests valet parking for one car, free WiFi, flat-screen television and other regular hotel amenities. Guest can order Taco Bell room service for breakfast and join daily poolside “Happier Hour” events at the Baja Bar with exclusive Taco Bell menu items that will debut at the hotel before they’re widely available for public snacking.

Additional on-site branded experiences include a salon offering Taco Bell-inspired fades and intricate nail designs, and pool cabanas where an in-house DJ will spin. Taco Bell will also throw a special, live performance starring artists from “Feed The Beat,” a program the company started in an effort to help fans discover emerging artists.

For even more ways to get the full Taco Bell experience, guests can partake in daily morning hot yoga sessions, watch iconic movies playing at the pool or stop by The Taco Shop Gift Shop where branded merchandise like swimsuits and sauce packet chargers will be sold.

Doors to The Bell will be open for four exclusive nights starting on August 8. Reservations are limited, and fans 18+ can visit the official hotel website starting on June 27 to book their stay. Except for service animals, pets aren’t allowed at The Bell.
Taco Bell’s hotel and resort marks the brand’s biggest branded experience to date, though it has a track record for creating buzzworthy immersive experiences. In 2017, the company turned the second floor of its Las Vegas flagship store into a wedding chapel, giving people the chance to wed Taco Bell style. A $600 wedding package afforded couples a ceremony with an ordained officiant, reception area with space for 15 family and friends plus branded champagne flutes and a Cinnabon Delights wedding cake.